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Enterprise Quality Management System Requirements:
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Quality Policy: market-oriented, continuous improvement management, high-quality products and services to meet the needs of different users is our company has not been
Relentless pursuit.
Quality Objectives: the qualified rate of products is high, the qualified rate of products is ≥98% , the customer satisfaction is 98% , the qualified compliance rate is ≥98% .
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Product Manufacturing Standards and Quality Assurance:
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The company's products in strict accordance with National Standards Organization production, customers have special requirements according to customer requirements.
1, pre-sale: to Customer Calls, letters, visits warm reception, thoughtful service, to customer technical problems to help solve serious solutions;
When the customer has the request, may send the technical personnel on-site assistance.
2, Sale: during the production of products, our company can invite relevant technical personnel to our company to carry out product details, including product types
Structure Diagram and working principle of data and products. The major inspection of the product is carried out in the factory. To ensure strict compliance with the contract requirements, according to quality,
Delivery according to quantity and time. The factory can provide the basis of relevant inspection standards for customer confirmation.
3, after-sales: In order to cooperate with customers to do a good job after-sales repair, maintenance and other service work, our factory hereby solemnly promise to customers:
All the properties of the products are in conformity with the National Standard and the standard of the high-quality products.
After the product arrives, in the process of customer acceptance, if there is any non-conformity with the contract requirements, our factory will make it within 24 hours after receiving the customer's notice
Reply, processing。
The company has a post-sale service purpose: "Customers Limited, unlimited service! " For each user to call, write to seek advice, suggestions and
Quality of products in use. Customer complaints must be answered within 24 hours after receiving, and ensure customer satisfaction.
4 in the correct installation, use conditions, there are kinds of quality problems if it is the company's product quality reasons, the company will be responsible for handling.
5 guarantee period, the company is still guaranteed to do a good job of customer service, the company needs to provide technical services. The company will replace the products in time
Organize the production and supply to the customers at the most favorable price.
If you need anything, please press the contact address and telephone number.
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